171207 | To note email correspondence regarding closure of Hayle branch of Barclays | Hayle Town Council minutes
To note the email correspondence regarding the closure of the Hayle branch of Barclays Bank and to consider if any action is necessary
The clerk reported that she had met Barclays ’ representatives for Cornwall and Devon and th at the closure of the Hayle branch would not be reconsidered ; there would be no redundancies as all staff had been redeployed in other branches. Closure was due to costs and the rapid reduction of footfall at the branch; 90% of services at the branch would be offered by the Post Office , which would contribute to preserving the post office branch in the town . Barclays would be arranging appointments with vulnerable p eople to show them how to access online banking ; all customers had been informed of the closure and no written complaints had been received . The Barclays’ representatives had agreed to send literature to the town council office , which c ould be handed out to members of the public, and had offered HTC free collection of cash from the swimming pool.
It was clarified that the building was leased by Barclays and it was not known if the owners had plans for its future.
Councillors were keen to try to ensure that at least one bank had a branch in the town and it was suggested that the town council move its account to Lloyds Bank, although it was also noted that its branch might close or , alternatively, having the town cou ncil’s account might assist its retention in the town.
It was resolved to note the closure of the Hayle branch of Barclays Bank ; to write to Lloyds to ask for reassurance that they will retain a branch in Hayle; and to explore moving the town council’s b ank account to Lloyds as point of principle.
[b) 156 CLERK’S REPORT/CORRESPONDENCE/MEETINGS/INCIDENTALS]
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